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Terms and Condition

Effective Date: March 15, 2025
Last Updated: March 20, 2025

1. Introduction

Welcome to Abibiman Mall (https://abibimanmall.com), a multi-vendor eCommerce platform that connects buyers and sellers across Africa and beyond. These Terms & Conditions govern your use of our platform, services, and transactions.

By accessing or using Abibiman Mall, you agree to comply with these terms. If you do not agree, please do not use our platform.

2. User Eligibility

To use Abibiman Mall, you must:

  • Be at least 18 years old or have parental consent to use the platform

  • Provide accurate and complete information when creating an account

  • Comply with all applicable laws and regulations

We reserve the right to suspend or terminate accounts that violate our policies.

3. Account Registration & Security

  • Users must create an account to make purchases or sell on the platform.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Any unauthorized use of your account should be reported to Abibiman Mall immediately.

  • We are not responsible for losses resulting from unauthorized access to your account.

4. Buying & Selling on Abibiman Mall

a. Buyer Responsibilities

  • Review product details, pricing, and shipping terms before purchasing.

  • Provide accurate shipping information to avoid delivery issues.

  • Report any disputes, damaged items, or order issues within the required time frame.

b. Seller Responsibilities

  • Provide accurate product descriptions, pricing, and shipping information.

  • Ensure the quality and authenticity of listed products.

  • Fulfill orders within the stated time frame.

  • Respond to buyer inquiries and resolve disputes professionally.

5. Payments & Transactions

  • Payments are processed securely through authorized payment gateways.

  • Buyers must complete payment at checkout; orders will not be processed otherwise.

  • Sellers receive payments after orders are confirmed as delivered.

  • Abibiman Mall reserves the right to hold payments in cases of disputes or suspected fraud.

6. Shipping & Delivery

  • Shipping policies vary by seller; buyers should review the shipping terms before placing an order.

  • Estimated delivery times are provided by sellers and may be affected by external factors.

  • Buyers are responsible for providing accurate shipping addresses.

  • Abibiman Mall is not liable for delays caused by third-party logistics providers.

For details, refer to our Shipping Policy.

7. Cancellations, Returns & Refunds

  • Buyers may request order cancellations before shipment, subject to seller approval.

  • Returns are accepted based on the seller’s policy and must meet eligibility criteria.

  • Refunds will be issued according to our Refund Policy.

For more details, refer to our Return Policy and Refund Policy.

8. Prohibited Activities

Users must not:

  • Sell counterfeit, illegal, or prohibited items.

  • Engage in fraudulent transactions or misrepresent products.

  • Use the platform for illegal activities or violate intellectual property rights.

  • Disrupt platform operations through hacking, spamming, or other malicious activities.

Violations may result in account suspension or legal action.

9. Intellectual Property Rights

  • All content, logos, trademarks, and designs on Abibiman Mall belong to us or our licensors.

  • Users may not copy, reproduce, or distribute platform content without permission.

10. Limitation of Liability

Abibiman Mall is not responsible for:

  • The quality, accuracy, or legality of products sold by third-party vendors.

  • Delays, losses, or damages caused by external shipping providers.

  • Financial losses due to fraudulent buyer or seller activities.

Our liability is limited to the value of the transaction in dispute.

11. Privacy & Data Protection

By using Abibiman Mall, you consent to our collection and use of your personal data as outlined in our Privacy Policy.

12. Termination & Suspension

We may suspend or terminate accounts that:

  • Violate these Terms & Conditions

  • Engage in fraudulent or harmful activities

  • Fail to comply with legal or platform policies

Users can also request account deletion by contacting info@abibimanmall.com.

13. Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Significant changes will be communicated via email or platform notifications. Continued use of our services after updates indicates acceptance of the revised terms.

14. Contact Us

For questions or concerns regarding these Terms & Conditions, contact:

By using Abibiman Mall, you acknowledge and agree to these terms.